Refund Policy

Refund for Withdrawal Due to Non-Delivery of Course:

Amity Global Institute (“AGI”) will notify the Student in writing within three (3) working days upon discovering any of the following situations, referred to as “Refund Events” under Clause 3.1 of the Student Contract:

A. The Course cannot begin on the scheduled Commencement Date.

B. The Course cannot be completed by the stated Completion Date.

C. The Course will end prematurely before the Completion Date.

D. The student fails to meet the entry or matriculation criteria outlined by the organization in Schedule A of the Student Contract.

E. The Student’s Pass application is denied by the Immigration and Checkpoints Authority (ICA)

The Student should be informed in writing of alternative study arrangements (if any), and be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within seven (7) working days of the above notice.

Refund for Withdrawal Due to Other Reasons:

If the Student withdraws from the Course for any reason other than those stated in Clause 3.1 of the student contract, Amity will, within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on the table below:

Note:

• Application fee for courses is non-refundable and non-transferable.
• Requests for refunds arising from withdrawal must be accompanied with an original fully completed hardcopy Withdrawal Request Form and supported with relevant documentary proof, where applicable.

Refund for Withdrawal During the Cooling-Off Period

Notwithstanding anything herein contained, the Contracting Party shall be entitled to, without any liability whatsoever to the AGI, forthwith terminate the Contract at any time within the Cooling-Off Period by way of a written notice to AGI. AGI shall return all Course Fees and Miscellaneous Fees paid to it within seven (7) working days of the receipt of the written notice.

Refund Procedures:

1. Application fee for courses is non-refundable and non-transferable.
2. Requests for refunds arising from withdrawal must be accompanied

with an original fully completed hardcopy Withdrawal Request Form and supported with relevant documentary proof, where applicable.

Student-Initiated Refund

• The student completes and submits the “Withdrawal Request Form” to Amity requesting a refund with the reasons.
• The Course Administrator discuss with Department Head – SS/Designate student’s eligibility for a refund. If eligible, the amount to be refunded is calculated and gets approval from the Principal. Thereafter the Course Administrator explains to the student showing the breakdown of the refund.
• The approved duly completed form is handed over to the Accounts & Finance Officer to process the refund to the student within 7 working days from the date of request.
• Upon completion of the request, Student Management Staff will inform the student of the completion along with the computation of the refund amount.
• Course Administrators will prepare the letter of notification or email with the computation of the refund amount. This will either be emailed to the student and handed to the student directly.

Amity-Initiated Refund

• If Amity is unable to run the course, the Principal in consultation with the Management Team decides not to run the course. Upon receipt of written confirmation that the course will not run, the Department Head – SS/Designate will provide alternative study arrangements to the student. If the student does not accept, Student Management Staff calculates the amount of refund due to the students and obtains approval from the Principal to give the refund.
• In other cases, like ICA student pass rejection, excess payment by student, etc, the Account and Finance Officer, after being notified by the respective department, prepares the necessary documents for the refund and gets approval from the Principal. At the same time, Student Management Staff will request for bank account details from the student.