Refund Policy

The school’s refund policy is as follows:

1. Amity Global Institute (“AGI”) will notify the Student in writing within three (3) working days upon discovering any of the following situations,

1. The Course cannot begin on the scheduled Commencement Date.
2. The Course cannot be completed by the stated Completion Date.
3. The course will be terminated before the Course Completion Date.
4. The Student does not meet the course entry or matriculation requirements as stated in Schedule A of the Student Contract.
5. The Student’s Pass application is rejected by the Immigration and Checkpoints Authority (ICA).

2. AGI will notify the Contracting Party in writing of any alternative study options, if available, within ten (10) working days of informing the Contracting Party of the Refund Event.
3. If the Contracting Party agrees to the alternative arrangements for Refund Events (a) to (c):

• For event (a): The existing contract will be automatically terminated, and a full refund of Course and Miscellaneous Fees will be issued. A new contract must be signed for the alternative arrangement.
• For events (b) and (c): The contract will be automatically terminated, and AGI will refund Course and Miscellaneous Fees based on the uncompleted portion or duration of the Course whichever is greater within seven (7) working days.

4. If AGI is unable to recommend alternative study arrangements or the Contracting Party declines the alternative arrangements for Refund Events (a) to (c):

• For event (a): AGI will refund all Course and Miscellaneous Fees paid within seven (7) working days of contract termination.
• For events (b) and (c): The contract will be automatically terminated, and AGI will refund Course and Miscellaneous Fees proportionate to the uncompleted portion or duration of the Course, whichever is higher, within seven (7) working days.

5. For events (d) and (e): The contract will be immediately terminated and a full refund of all Course Fees and Miscellaneous fees paid within seven (7) working days of the termination.

As the Refund Table can differ based on which periods that they are signed, and that each Student Contract is a legally binding document, reference should be made to each Student Contract that is signed with the School with regards to the % of refunds as stated in the Refund Table (Schedule D of the Student Contract).

Refund for Withdrawal During the Cooling-Off Period

Notwithstanding anything herein contained, the Contracting Party shall be entitled to, without any liability whatsoever to Amity, forthwith terminate the Contract at any time within the Cooling-Off Period (i.e. ten (10) calendar days commencing from and including the date of the Student Contract) by way of a written notice to Amity. Amity shall return all Course Fees and Miscellaneous Fees paid to it within seven (7) working days of the receipt of the written notice.

Refund for Withdrawal Outside the Cooling-Off Period

Without prejudice to Clauses 3.1 to 3.8 of the Standard Student Contract, the Contracting Party may terminate the Contract at any time before the Course Completion Date by providing a written notice to AGI. Upon receipt of such notice, AGI shall within seven (7) working days, refund to the Contracting Party such amount (if any) as determined in accordance with Schedule D of the Standard Student Contract.

Refund Procedures:

1. Application fee for courses is non-refundable and non-transferable.
2. Requests for refunds arising from withdrawal must be accompanied with an original fully completed hardcopy Withdrawal Request Form and supported with relevant documentary proof, where applicable.

Student-Initiated Refund

• The student completes and submits the “Withdrawal Request Form” to Amity requesting a refund with the reasons.
• The CA discuss with Department Head – SS/Designate on student’s eligibility for a refund. If eligible, the amount to be refunded is calculated and gets approval from the Principal / Provost / Vice Provost. Thereafter the CA explains to the student showing the breakdown of the refund.
• The approved duly completed form is handed over to the Finance Staff to process the refund to the student within 7 working days from the date of request.
• Upon completion of the request, CA will inform the student of the completion along with the computation of the refund amount.
• CA will prepare the letter of notification or email with the computation of the refund amount. This will either be emailed to the student or handed to the student directly.

Amity-Initiated Refund

• If Amity is unable to run the course / if the Principal / Provost / Vice Provost in consultation with the Management Team decides not to run the course, upon receipt of written confirmation that the course will not run, the Department Head – SS/ Designate will provide alternative study arrangements to the student. If the student does not accept, CA calculates the amount of refund due to the students and obtains approval from the Principal / Provost / Vice Provost to give the refund.
• In other cases, like ICA student pass rejection, excess payment by student, etc, the Finance Staff, after being notified by the respective department, prepares the necessary documents for the refund and gets approval from the Principal / Provost / Vice Provost / COO. At the same time, CA will request for bank account details from the student.
• Refund to the Student is processed within 7 working days from the date of request. Should the bank account details not be available, a cheque / cash may be prepared instead for the student to collect. Student will be informed once the refund has been processed.

Refund Appeal

For student who is not eligible for refund according to the Refund Policy, student may send a written appeal to the Management if he/she has a valid reason. Decision and approval are based on a case-to-case basis.

The student will be informed of the outcome within 7 working days from the date of appeal made. If approved, the student is required to submit the essential information to the CA. The refund is processed within 7 working days upon receiving the request and essential information.