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The Dispute Resolution Policy

The Dispute Resolution Policy

It is the Amity’s policy to reach a fair and amicable solution (that is, a solution to address the grievance that is fair and acceptable to parties, the student and the school). 

  • The school gives an acknowledgement or initial response to the feedback / complaint within 3 days.
  • The school targets to resolve feedback / complaints within 14 working days.
  • The aggrieved party, the student, must submit the grievance in writing to the school.

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