The Dispute Resolution Policy
It is the Amity’s policy to reach a fair and amicable solution (that is, a solution to address the grievance that is fair and acceptable to parties, the student and the school).
- The school gives an acknowledgement or initial response to the feedback / complaint within 3 days.
- The school targets to resolve feedback / complaints within 14 working days.
- The aggrieved party, the student, must submit the grievance in writing to the school.