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TRANSFER / WITHDRAWAL POLICY

The school’s Transfer / Withdrawal policy is as follows:

  • The school allows students to transfer from a course X to another course Y within the school.  This is treated as a withdrawal from course X (refund policy will apply) and a re-enrolment with the school into course Y.  The school may at its discretion give the re-enrolled student a discount on the course fee for Y.  The discount may be up to the un-used portion of the course fee for X.
  • The school allows students to withdraw from a course in accordance with the fee refund policy.
  • A transfer to another private school is regarded as a withdrawal from Amity.  If the student is below 18 years of age, the parent or guardian’s approval for the transfer / withdrawal will be required.
  • The table below summarises the key aspects of the transfer and withdrawal policies.

    Details

    Transfer

    Withdrawal

    Circumstances in which request will be granted

    The (new) course is being run and has vacancies.

    Principal to interview first

    Additional fee payable

    Nil

    Nil

    Status of student pass

    Cancel existing and apply a new student pass for student

    Cancel the existing student pass.

    Condition for refund

    As per refund policy

    As per refund policy

    Time frame for processing

    4 weeks

    4 weeks

  • Amity policy is to brief prospective students on the Transfer / Withdrawal Policy during pre-course counselling session (by the Agent/ Student Support Officers or Marketing Executive) and later again during the orientation programme. 
  • Full details of the policy are also available on the school website and student handbook. The school targets students with a minimum of level of proficiency in English, so that they should have sufficient language ability to understand the policy in English.

Transfer / Withdrawal Procedures

The school’s procedure for withdrawal/transfer to another school is as follows:

  1. The student gives written notice of his/her intention to withdraw using FRM-043 Withdrawal Request Form to the Student Support Officer. Student Support Officer hands the notice of withdrawal to the Senior Marketing Manager / Head - Marketing, who will talk to the student to find out why he/she wants to withdraw.
  2. If student does not change his/her intention, the Student Support Officer / Senior Marketing Manager / Head - Marketing will inform Principal, who will interview the student to understand his / her situation and to administer the end course survey (if necessary) 
  3. The Principal, working with the other staff, attends to the various withdrawal matters including
    • issuance of a letter to student effecting the withdrawal
    • cancellation of the student pass
    • termination of the contract
    • informing the FPS provider (using Notice of Premature Withdrawal of Student Form duly signed by the student and guardian if applicable)
    • refunding the student as per refund procedure
    • issuing the attendance record, if applicable

Procedure to Transfer to another course within the school

  1. The student gives written notice of his/her intention to transfer course using FRM-042 Transfer Request Form.  Student Support Officer hands the notice of transfer to the Senior Marketing Manager / Head - Marketing, who will talk to the student to find out why he/she wants to transfer.
  2. If student does not change his /her intention, the Student Support Officer / Senior Marketing Manager / Head - Marketing will inform Principal, who will interview the student to understand his / her situation
  3. the Principal will
    • check that the student satisfies the Entry Requirements/Pre-requisite of the requested course
    • discuss with student the reasons for his /her wanting to transfer, and explain to the student the implications for his /her student pass, etc.  The school must cancel the current student pass and apply for a new student pass for the new course. Students should not hold the school liable should the student’s pass application being not be approved by the Singapore ICA.
    • inform the student of the school’s transfer policy 
  4. Principal attends to or oversees the various transfer matters including
    • issuance of a letter to student effecting the transfer
    • cancellation of the existing student pass and application for a new pass
    • termination of the existing contract and signing of the new contract
    • informing the FPS provider
    • transferring the student’s account to the new course in accordance with the transfer policy
  5. Students will be notified of the outcome within 4 weeks from the receipt of the transfer request.  International students will be notified of the outcome of student’s pass application upon approval by Immigration and Checkpoints Authority, Singapore.
  6. The school’s transfer / withdrawal procedure is described in its website and student handbook.
  7. Principal keeps the transfer / withdrawal records in hard copy in the student file. The school’s data management system also keeps a record of the student status, as per the requirements for the student register.
  8. Principal informs the FPS service providers with documents which are requested by FPS provider in original through mail along with relevant documents and copy is updated in student file for future reference.
  9. ICA, CPE and other relevant government agencies for all withdrawal cases as also been informed.



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